{"id":757,"date":"2023-11-14T08:54:04","date_gmt":"2023-11-14T08:54:04","guid":{"rendered":"https:\/\/new.capsulehotel.ch\/gtc\/"},"modified":"2025-12-03T14:12:00","modified_gmt":"2025-12-03T14:12:00","slug":"gtc","status":"publish","type":"page","link":"https:\/\/www.capsulehotel.ch\/en\/gtc\/","title":{"rendered":"GTC"},"content":{"rendered":"
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GTC<\/h2>

General Terms and Conditions (GTC’s)<\/b><\/p>\n

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The following general terms and conditions (hereinafter referred to as GTCs) form the basis on which Hyve GmbH, Alpine Garden AG, capsule services AG, and chapter lucerne AG (hereinafter referred to as the hotels) provide accommodations and corresponding services to their customers and guests. By entering the aforementioned hotels, the customer agrees to these terms and conditions. “Customer” refers to the person who makes the booking. “Guest” refers to the customer and any third party invited to the hotel in connection with the booking.<\/span><\/p>\n

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Confirmation<\/b><\/p>\n

The contract comes into effect upon the confirmation of the customer’s request by the hotels. The hotels may confirm the reservation in writing at their discretion. If a third party has made the reservation for the customer (e.g., booking.com, Hostelworld, Airbnb, Expedia, etc.), this party is liable for all obligations arising from the hotel accommodation contract as a joint debtor along with the customer, provided the hotel has a corresponding declaration from the third party. <\/span><\/p>\n

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Booking<\/b><\/p>\n

Bookings are accepted exclusively electronically via the website or from third-party providers. For reservations made by phone or email, an explicit confirmation from the hotel’s reservation system is required for them to be valid. The various hotels will strive to accommodate all customer requests regarding booking changes. However, if the change requests involve arrival and departure dates, length of stay, additional services, or products, they are always subject to availability and the customer’s willingness to cover any additional costs.<\/span><\/p>\n

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If multiple capsules or rooms are booked, the hotels will try to accommodate the individuals of the same booking as close to each other as possible; however, no guarantee can be given.<\/span><\/p>\n

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The maximum length of stay is 14 consecutive days; however, the individual hotels may extend this period. <\/span><\/p>\n

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Cancellation Policy<\/b><\/p>\n

Flexible rates (free cancellation)
Free cancellation is possible up to the following deadlines (local time):<\/p>\n